Looking to join and lead a dynamic team at Ohio State University Physicians where excellence meets compassion!?

Who we are

With over 100 cutting-edge outpatient center locations, dedicated to providing exceptional patient care while fostering a collaborative work environment, our buckeye team includes more than 1,800 nurses, medical assistants, physicians, advanced practice providers, administrative support staff, IT specialists, financial specialists and leaders that all play an important part. As an employee of Ohio State University Physicians (OSUP), you'll be an integral part of a team committed to advancing healthcare, education, and professional growth.

Our culture

At OSUP, we foster a culture grounded in the values of inclusion, empathy, sincerity, and determination. We meet our teams where they are, coming together to serve each other and our community.

Our benefits

We know that having options and robust benefit plans are important to you. OSUP prioritizes the wellbeing of our team and that’s why we offer our employees a flexible, competitive benefit package. In addition to medical, dental, vision, health reimbursement accounts, flexible spending accounts, and retirement, we also offer an employee assistance program, paid time off, holidays, and a wellness program designed to support our employees so they can live their best lives. As an OSUP employee, you will be eligible for these various benefits depending on your employment status.

Purpose: The Senior HRIS Analyst serves as a subject matter expert (SME) related to HR systems and business processes, systems functionality, configuration and capabilities. This position will play a lead role in the implementation and support of systems initiatives and integrations and participate in vendor evaluations and assessments.

Duties and Responsibilities: 

• Administer and support HR systems to ensure accurate and efficient data processing. Applies technical expertise to troubleshoot and resolve system-related issues, collaborating with HR subject matter experts to develop effective solutions and address root cause issues.
• Maintain and provide primary technical support for payroll, time and attendance, recruiting, and other human resource system-related software and applications, including integrating tools into public-facing internet sites
• Monitor system problems and issue logs to identify concerns that can be resolved through programming enhancements.
• Recommend process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy, which must be approved by appropriate leadership prior to implementation.
• Perform builds for business & job structure, and for HRIS workflows including testing, editing/troubleshooting, configuration, and analysis
• Create and maintain application documentation
• Develop ad-hoc and custom reports using APIs
• Maintain and provide primary support for HRIS-related integrations to and from third-party systems, third-party benefit providers and related registries and reporting requirements.
• Identify and create process improvements to streamline the accumulation and processing of operational human resources data.
• Participate, recommend, and implement security profiles and procedures appropriate for HRIS administration.
• Participate, recommend, and implement procedures for employee onboarding, pre-hire technical issues, and process improvement initiatives for onboarding.
• Support for open enrollment processes, implementation, and benefit support.
• Perform as the primary lead for support calls through initial triage through to resolution, and coordinate technical enhancements, optimization, and maintenance work directly with vendor contacts.
• Ability to perform functions using job-related peripheral software packages & systems.

Requirements:

• Bachelor’s degree in Information Systems or Business Administration, or equivalent amount of education and work experience.
• At least 5 years in systems administration/support, preferably specializing in Human Resource/Payroll platforms such as UKG or ADP

Preferences:

• Previous experience with SQL reporting, Alteryx, and Qlik or a related data visualization environment.

 Knowledge, Skills, and Abilities: Experience in fielding application support issues and following through on reported problems to resolution. Strong written & oral communication skills, excellent analytical & problem-solving skills, and an ability to effectively organize & prioritize competing projects/tasks/problems. Able to work independently, with minimal supervision, or as part of a team, with tight deadlines.