Looking to join and lead a dynamic team at Ohio State University Physicians where excellence meets compassion!?

Who we are

With over 100 cutting-edge outpatient center locations, dedicated to providing exceptional patient care while fostering a collaborative work environment, our buckeye team includes more than 1,800 nurses, medical assistants, physicians, advanced practice providers, administrative support staff, IT specialists, financial specialists and leaders that all play an important part. As an employee of Ohio State University Physicians (OSUP), you'll be an integral part of a team committed to advancing healthcare, education, and professional growth.

Our culture

At OSUP, we foster a culture grounded in the values of inclusion, empathy, sincerity, and determination. We meet our teams where they are, coming together to serve each other and our community.

Our benefits

We know that having options and robust benefit plans are important to you. OSUP prioritizes the wellbeing of our team and that’s why we offer our employees a flexible, competitive benefit package. In addition to medical, dental, vision, health reimbursement accounts, flexible spending accounts, and retirement, we also offer an employee assistance program, paid time off, holidays, and a wellness program designed to support our employees so they can live their best lives. As an OSUP employee, you will be eligible for these various benefits depending on your employment status.

The Patient Services Associate is responsible for coordinating and providing patient support services at the check out desk. There are times when employee will need to float to other offices and might have to check in patients as well. 

• Provide patient support like checking out quickly and efficiently.
• Thinking ahead and scheduling patients out when they need to come back over the course of several months.
• Being proactive in looking at schedules to fill gaps and move patients as needed.
• Work on tasks such as phone calls, faxes, inbasket, emails and other assigned duties timely and efficiently.
• Provide open and honest communication with patients, staff, providers and management.
• Willing to help out in other areas within the office such as grabbing instruments, faxing for other team members. 
• Being able to not only work as a team but independently as well.
• Any other duties or tasks as sees fit by leadership. 

• High School diploma or equivalent
• One year of customer service experience
• Skill in problem solving, and ability to manage multiple priorities
• Ability to convey information both in writing and verbally.
• Must have high level of interpersonal skills to handle sensitive and confidential situations while providing exceptional customer service.