Looking to join and lead a dynamic team at Ohio State University Physicians where excellence meets compassion!?

Who we are

With over 100 cutting-edge outpatient center locations, dedicated to providing exceptional patient care while fostering a collaborative work environment, our buckeye team includes more than 1,800 nurses, medical assistants, physicians, advanced practice providers, administrative support staff, IT specialists, financial specialists and leaders that all play an important part. As an employee of Ohio State University Physicians (OSUP), you'll be an integral part of a team committed to advancing healthcare, education, and professional growth.

Our culture

At OSUP, we foster a culture grounded in the values of inclusion, empathy, sincerity, and determination. We meet our teams where they are, coming together to serve each other and our community.

Our benefits

We know that having options and robust benefit plans are important to you. OSUP prioritizes the wellbeing of our team and that’s why we offer our employees a flexible, competitive benefit package. In addition to medical, dental, vision, health reimbursement accounts, flexible spending accounts, and retirement, we also offer an employee assistance program, paid time off, holidays, and a wellness program designed to support our employees so they can live their best lives. As an OSUP employee, you will be eligible for these various benefits depending on your employment status.

Purpose:  Reporting to our Associate Director of Practice Operations Initiatives, the Project Management Consultant will manage and coordinate projects across our organization to increase workflow efficiencies, aid in our ambulatory expansion and corresponding corporate services, and strategically align our business due to impacts in regulatory changes or system modifications.  Working collectively in cross-functional teams (clinical operations, revenue cycle, compliance, I/T and other corporate services), you will provide recommendations on documentation, scope, timelines, resources, organizational and operational risks, and budget.

Duties and Responsibilities: 

• Develop and maintain project charters, key performance indicators, and detailed project plans based on analysis of tasks, staffing requirements, associated budget, interdependencies and timelines.
• Oversee project plans. Assure accurate documentation on scope, progress, activities and issues are maintained and communicated timely. Appropriately escalate any/all concerns regarding project obstacles that may cause risk to reaching objectives, goals or administrative targets.
• Assist in prioritization and organization of proposals assigned or submitted for consideration. Communicate project/process recommendations to various committees/owners for approval.
• Support multiple projects across the OSUP continuum. Manage several priorities at any given time and display initiative to quickly move from one project to the next. Ensure projects are captured are reported up through practice operations initiatives office.
• Assre projects are managed using tools/software associated with certified project management industry standards such as DMAIC. Assure appropriate ticketing, tracking occurs in internal systems.
• Represent OSUP on committees as assigned. Ensure effective meeting facilitation, including agendas and minutes.
• Travel to satellite locations and clinic sites may be necessary to perform job duties.
• Ability to perform functions using job-related software and systems.
• Attendance, promptness, professionalism, the ability to pay attention to detail, cooperativeness with co-workers and supervisors, and politeness to customers, vendors, and patients.
• Other duties or special projects as assigned.

Requirements:  Bachelor’s degree coupled with 3-5 years of project management experience, preferably in healthcare.  Demonstrated ability to plan, organize, coordinate, direct and control all aspects of projects/tasks with skill in objectively organizing resources, establishing priorities, meeting deadlines.  Advanced analytical, evaluative, and objective critical thinking skills.  Ability to gather data, compile information, and prepare reports.  Ability to analyze complex problems, interpret operational needs, and energize development of integrated, creative solutions among stakeholders.  Demonstrated effectiveness in conveying information both in writing and verbally.  Exhibits emotional intelligence with strong interpersonal and conflict resolution skills.  Can build collegial relationships, driving both collaborative work teams and results. Shows aptitude for diplomacy and negotiations. 

Preferences:  Master's degree in business, healthcare, or related field.  Project management professional (PMP) or  Certified Associate in Project Management (CAPM) certification. Has consulting experience or past project management employment in a healthcare environment.  Health care revenue cycle and/or medical billing/coding and collections experience.  Experience with Epic.