Looking to join and a dynamic team at Ohio State University Physicians where excellence meets compassion?

Who we are

With over 100 cutting-edge outpatient center locations, dedicated to providing exceptional patient care while fostering a collaborative work environment, our buckeye team includes more than 1,800 nurses, medical assistants, physicians, advanced practice providers, administrative support staff, IT specialists, financial specialists and leaders that all play an important part. As an employee of Ohio State University Physicians (OSUP), you'll be an integral part of a team committed to advancing healthcare, education, and professional growth.

Our culture

At OSUP, we foster a culture grounded in the values of inclusion, empathy, sincerity, and determination. We meet our teams where they are, coming together to serve each other and our community.

Our benefits

We know that having options and robust benefit plans are important to you. OSUP prioritizes the wellbeing of our team and that’s why we offer our employees a flexible, competitive benefit package. In addition to medical, dental, vision, health reimbursement accounts, flexible spending accounts, and retirement, we also offer an employee assistance program, paid time off, holidays, and a wellness program designed to support our employees so they can live their best lives. As an OSUP employee, you will be eligible for these various benefits depending on your employment status.

Purpose:  

This position may include work duties, not elsewhere classified, that will perform various technical therapy and assessment functions. Some may assist professionals such as audiologists and graduate students. Other duties may include providing general office support to the Audiology division and other departments within Otolaryngology. The Audiology Technician shall have a working knowledge base of the Otolaryngology Department as a whole and work well with physicians, patients and fellow co-workers.

Duties and Responsibilities: 

• Support hearing aid logistics: check-in, repairs, fittings, and inventory tracking
• Manage hearing aid supplies, accessories, batteries, and warranty communications across multiple office locations
• Coordinate patient communications: phone calls, emails, scheduling, and mailing supplies
• Maintain clean and organized clinical spaces and equipment
• Process referrals, scan documents, and manage audiology-related paperwork
• Handle payments for supplies, warranties, and returns
• Perform basic troubleshooting and listening checks for hearing aids
• Collaborate with audiologists and vendors to ensure smooth operations
• Travel between offices may be required
• Demonstrate professionalism, attention to detail, and strong customer service skills
• Perform other duties or special projects as assigned

Requirements:

• High School Diploma required
• Associate’s Degree in a healthcare-related field preferred

Preferred Skills:

• Familiarity with medical terminology
• Experience using Electronic Medical Records (EMR) systems