Are you a detail-oriented, proactive professional with a passion for supporting clinical operations? OSUP is seeking a Central Resource Coordinator to play a vital role in ensuring our clinics are staffed efficiently and effectively. In this dynamic position, you’ll collaborate with clinic leaders and operational stakeholders to manage staffing needs across multiple locations, helping to maintain high-quality patient care and operational excellence. If you thrive in a fast-paced environment and enjoy solving staffing challenges with creativity and precision, we invite you to apply and make a meaningful impact at OSUP.

Why OSUP?

We know that having options and robust benefit plans are important to you. OSUP prioritizes the wellbeing of our team and that’s why we offer our employees a flexible, competitive benefit package. In addition to medical, dental, vision, health reimbursement accounts, flexible spending accounts, and retirement, we also offer an employee assistance program, paid time off, holidays, and a wellness program designed to support our employees so they can live their best lives. As an OSUP employee, you will be eligible for these various benefits depending on your employment status.

Scheduling

• Scheduling for the MA/LPN/PSA Float Pool to ensure adequate coverage and efficiency.
• Assist in the allocation and placement of resources to optimize productivity and efficiency to include regionalizing float coverage
• Monitor fill rates, productivity and quality and other key metrics to support operational goals
• Take call off’s, make scheduling adjustments, and communicate with stakeholders accordingly.
• Make recommendations to achieve staffing and company goals to include changing operational guidelines to improve communications and operational efficiency

Optimize Float outcomes

• Creating and analyze reports to develop action plans for improvement and compliance

Reporting

• Creating, maintaining metric and compliance reports in SharePoint, Qlik and other web-based tools
• Report, monitor, track, and analyze service level performance, including future projected performance - provide this information to leadership
• Collaborate with supervisors and leadership to identify when standards are not met, opportunities are available for improvement and trends in data and forecasting are emerging; making recommendations for solutions and escalating as appropriate.

Requirements:   

• High School graduate or equivalent

• Knowledge of clinic environment
• Knowledge of Microsoft 365 products including: Word, Excel, PowerPoint, Copilot and SharePoint.

Preferences:

• Two years of experience in schedule management, data entry and reporting
• Proficiency in analytics tools such as Qlik.