Looking to join a dynamic team at Ohio State University Physicians where excellence meets compassion?

Who we are

With over 100 cutting-edge outpatient center locations, dedicated to providing exceptional patient care while fostering a collaborative work environment, our buckeye team includes more than 1,800 nurses, medical assistants, physicians, advanced practice providers, administrative support staff, IT specialists, financial specialists and leaders that all play an important part. As an employee of Ohio State University Physicians (OSUP), you'll be an integral part of a team committed to advancing healthcare, education, and professional growth.

About the Position:

The Medical Social Worker will work as a liason between patients, providers and staff to coordinate community services and resources for them. The candidate for this position will be working in a clinic setting, but they do operate autonomously from other Social Workers. They will serve as an advocate for the patient, as well as, a suport for their famliy members navigating care and emotional support. Referrals are processed in person and phone cntact with patients.  

Our culture

At OSUP, we foster a culture grounded in the values of inclusion, empathy, sincerity, and determination. We meet our teams where they are, coming together to serve each other and our community.

Our benefits

We know that having options and robust benefit plans are important to you. OSUP prioritizes the wellbeing of our team and that’s why we offer our employees a flexible, competitive benefit package. In addition to medical, dental, vision, health reimbursement accounts, flexible spending accounts, and retirement, we also offer an employee assistance program, paid time off, holidays, and a wellness program designed to support our employees so they can live their best lives. As an OSUP employee, you will be eligible for these various benefits depending on your employment status.

What will you do?

• Work with physician, staff and other health care team members to identify at risk populations (i.e., financial hardships, lack of transportation, abusive situations and malnutrition) and consult as necessary.
• Assess needs of identified patients and provide case management.
• Recommend interventions and implement a plan to assist the patient.
• Link patients with systems that will provide needed resources and opportunities. Provide coordination of community resources and maintain liaison with community agencies.
• Serve as liaison between each patient and staff, as well as community resources.
• Serve as patient advocate by coordinating services, involving the patient in a case plan.
• Educate Faculty Physicians, Residents and Staff of the referral process and community resources available to patients.
• Provide ongoing case management as needed. 
• Provide excellent clinical services.
• Manage referrals from multiple primary care locations 

What are we looking for in our next new hire?

• Minimum of a Bachelor’s Degree in Social Work or a Master Degree preferred.
• State of Ohio licensure (LSW) 
• Experience in a healthcare environment.
• Experience coordinating available community resources and payer programs and limitations is required.
• Flexible to meet the needs of the patients and providers. 
• Demonstrative effectiveness in conveying information both in writing and verbally. 
• High level of interpersonal skills to handle sensitive and confidential situations. 
• Position continually requires demonstrated poise, tact and diplomacy.