Looking to join a dynamic team at Ohio State University Physicians where excellence meets compassion?

The FQHC Program Coordinator supports daily operational functions of our high volume FQHC clinical practices that may include a mix of community health services and training programs.

This role serves as a key partner to the Practice Manager, assisting in leading operational workflows, coordinating clinic-wide processes, and ensuring compliance with regulatory and quality-related requirements such as FQHC, UDS, VFC, PCMH, and other applicable standards.

This role plays a critical part in maintaining regulatory compliance, optimizing clinic operations, and supporting access to care for underserved populations. 

Although the position does not directly supervise staff, it regularly coordinates work, influences stakeholders, and serves as a key source of information for several highly specialized regulatory programs. The role requires strong analytical and organizational skills, excellent judgment, independent problem-solving, and the ability to manage complex schedules and regulatory requirements in a fast-paced, high-volume clinic environment. 
This role does not have direct supervisory responsibility but provides operational leadership through coordination, influence, and subject matter expertise.

Who we are

With over 100 cutting-edge outpatient center locations, dedicated to providing exceptional patient care while fostering a collaborative work environment, our buckeye team includes more than 1,800 nurses, medical assistants, physicians, advanced practice providers, administrative support staff, IT specialists, financial specialists and leaders that all play an important part. As an employee of Ohio State University Physicians (OSUP), you'll be an integral part of a team committed to advancing healthcare, education, and professional growth.

Our culture

At OSUP, we foster a culture grounded in the values of inclusion, empathy, sincerity, and determination. We meet our teams where they are, coming together to serve each other and our community.

Our benefits

We know that having options and robust benefit plans are important to you. OSUP prioritizes the wellbeing of our team and that’s why we offer our employees a flexible, competitive benefit package. In addition to medical, dental, vision, health reimbursement accounts, flexible spending accounts, and retirement, we also offer an employee assistance program, paid time off, holidays, and a wellness program designed to support our employees so they can live their best lives. As an OSUP employee, you will be eligible for these various benefits depending on your employment status.

•    Strong organizational and project management skills with the ability to manage multiple priorities in a       fast-paced environment.
•    Ability to interpret compliance standards and apply them operationally.
•    Advanced attention to detail with strong analytical and problem-solving skills.
•    Skilled in influencing without authority and coordinating across multidisciplinary teams.
•    Excellent written and verbal communication skills.
•    Proficiency with EMRs, scheduling systems, and data management tools.

•    Conduct monthly medication audits, investigate charge discrepancies, corrections in EMR        

•    Support FQHC-required regulatory reporting, process adjustments, and ongoing compliance tracking.
•    Track and maintain accurate records of provider and staff start and end dates.

•    Prepare required documentation on Vaccine for Children (VFC) immunization spending

•    Serve as a subject matter resource for regulatory programs and compliance-related processes.
•    FQHC Meeting Participation & Representation.
•    Attend and actively contribute to recurring meetings including:
•    Monthly Manager Meeting with FQHC leadership
•    Monthly Quality Meeting (FQHC-specific)
•    Board of Directors Quality Improvement (QI) Meeting
•    PCMH meeting
•    Monthly Board of Directors meeting (evening attendance required)
•    Monthly meeting with 340B program leadership/staff
•    Scheduling & Template Management for FQHC Resident Providers in accordance with PCMH 
•    Participate in operational improvement projects, pilots, and workflow redesign efforts.
•    Provide specialized expertise and serve as primary owner for assigned operational programs 
•    Support onboarding logistics for new staff and residents.

Minimum Qualifications: Bachelor’s degree or equivalent experience required.

Preferred Qualifications:Experience in ambulatory care operations, FQHC operations, or residency clinic operations.